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Big Sarge said...
I cancelled my membership for totally different reasons, and so did several others.
1) Staff members are constantly hijacking free threads with "VIP" posts. This is very frustrating and messes up the flow of conversation.
2) The "VIP" and thread police locking down threads because they deem the topic to be "VIP" even though the topic is plastered everywhere else for free all across the entire internet.
Kevin Ryan
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Kevin Ryan
- 5 stars Rating: 95
6371 votes total - (18980)
- 33 months
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- 5 stars
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Kevin Ryan
- 5 stars Rating: 95
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Kevin Ryan said...
1) We had folks canceling on this site because they felt like there wasn't a reason to be VIP because so much was free.
2) Granted, it is a very slow time right now with the holidays, etc., but I don't recall seeing the first page be less than 36 hours old. I don't see how segmenting things can make it more active, but maybe I'm just not understanding things correctly.
3) Frankly, the biggest argument I've heard about having a separate football board deals with free and VIP posts being mixed together - but a separate board isn't going to change that.
4) The users have the power to make their posts free or VIP, and I think that's a great feature.
5) I think it's a delicate balance of free and VIP content, but we have to make sure that our paying customers feel like they are getting their money's worth here. After getting a lot of e-mails and PMs from folks canceling because they didn't feel like they were getting much more than the non-VIPs we felt we needed to make a concerted effort to offer more VIP content and to make our scoop and opinions premium when they were on topic.
6) Now, there's no reason to VIP a post about your favorite show, or you new iPod list or whatever. But if it's about recruiting, the coaching search, hoops notes, other scoop, etc., it's premium because that's what people are paying for here.
7) We're not against separate boards when the time is right, but right now the feeling is we need to grow this one then hopefully others will be more necessary.
This post was edited by Kevin Ryan on 12/27/2012 at 10:37 PM
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BlueRaider22 ●
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Kevin Ryan said...
Right now there are 36 non-VIP threads on the first page and 14 VIP threads. I would bet that this site has more free threads and posts than any other on our network. We had folks canceling on this site because they felt like there wasn't a reason to be VIP because so much was free.
I can understand having a football board separate from hoops if it was hard to navigate or sift through threads, but the last thread on the topics page is four days old. That doesn't seem to be too cumbersome. Granted, it is a very slow time right now with the holidays, etc., but I don't recall seeing the first page be less than 36 hours old. I don't see how segmenting things can make it more active, but maybe I'm just not understanding things correctly.
Frankly, the biggest argument I've heard about having a separate football board deals with free and VIP posts being mixed together - but a separate board isn't going to change that. It's just going to add another board that is both free and VIP. The users have the power to make their posts free or VIP, and I think that's a great feature.
We all want this site to grow, become more active, etc. I think it's a delicate balance of free and VIP content, but we have to make sure that our paying customers feel like they are getting their money's worth here. After getting a lot of e-mails and PMs from folks canceling because they didn't feel like they were getting much more than the non-VIPs we felt we needed to make a concerted effort to offer more VIP content and to make our scoop and opinions premium when they were on topic.
Now, there's no reason to VIP a post about your favorite show, or you new iPod list or whatever. But if it's about recruiting, the coaching search, hoops notes, other scoop, etc., it's premium because that's what people are paying for here.
Many of our sites - and sites with more members and more activity than this one - have just have one board. This site has three - this one, the off-topic Paddock and the ticket exchange. We're not against separate boards when the time is right, but right now the feeling is we need to grow this one then hopefully others will be more necessary.
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Chris Fisher
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bmac said...
I find it funny that some of the same people who berate BigBlueDawg, sleepydog, and trueUKgamer for starting multiple topics that are similar are the same ones complaining about no discussion on the boards. If there is little discussion on the boards we have to point the finger mostly at ourselves the posters. Sure the staff provides some topics but overall it should be driven by us.
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adolphrollingov
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wildcatknh said...
The VIP issue is the reason that I don't visit other schools' sites on the 247Sports network and I do visit them on competing site networks. It is extremely frustrating to find an interesting topic and invest some time in reading through several pages of the threads and then suddenly not be able to read VIP comments.
Kevin Ryan
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Suggestion to TCP Staff... Football Forum?